Back on track

Ultimate Kronos Group can give Southeastern greater visibility of workforce-related operational issues - enabling it to improve performance, increase customer satisfaction and deliver on its diversity ambitions.

The Challenges for Southeastern

Train punctuality and customer satisfaction impacted by absenteeism and employee fatigue

Reduced late and cancelled trains through addressing unplanned absenteeism
Find out how

Retain the Southeastern Railways franchise in March 2022 renewal

Increase customer satisfaction through a more engaged workforce
Find out how

Improve the representation of women within the Southeastern workforce to 40% by 2022

Implement flexible scheduling to better cater for those with childcare needs
Find out how

The ROI for Southeastern

0%
Reduction in unplanned absence*
0%
Reduction in premium overtime*
0%
Reduction in supervisor/manager time spent on workforce management administration*

*Figures quoted are typical benefits achieved by other UKG customers. Actual benefits realised by Southeastern will be dependent on current processes and the precise solution adopted.

UKG

Customer Stories

These customer stories demonstrate how UKG has helped other businesses and organisations with similar challenges to Southeastern.

CUSTOMER STORY

Challenges:
Customer experience, empowering managers and increasing employee engagement.

UKG solution:
Workforce Dimensions.

CUSTOMER STORY

Challenges:
Customer experience, empowering managers and increasing employee engagement.

UKG solution:
Workforce Dimensions.

Absence Management

WHITEPAPER

We need to talk about absence

It’s important to understand the importance of absence control and how it’s been dealt with in Southeastern.

WEBINAR

How to control absence

Knowing when employees are working and not working is critical to efficiency. This webinar explains how Southeastern can get absenteeism under control.

DATASHEET

Workforce Absence Manager

This datasheet outlines the key benefits of the Kronos Workforce Absence Manager solution and explains how Southeastern can better manage compliance and improve bottom-line results by automating paid sick leave policies and processes and time off.

Employee Engagement and Customer Experience

EBOOK

Creating the CX Factor

If the link between engaged employees and a great customer experience is so clear, then why are so many of our customers clocking off at work? And what can Southeastern do about it?

BLOG

The untapped potential of employee engagement

How can you tell if your employees are disengaged? And what are the things that Southeastern could do to turn the situation around?

WEBINAR

Delivering the technology experience your employees expect

Next-generation workforce management applications play a critical role in creating a positive workplace experience.

Workforce Management

The Future of Workforce Technology

What Gartner Says - What Workforce Dimensions Does

Providing employees with increased visibility and input into how and when they work creates more engaged employees and more accurate schedules.

Workforce Dimensions enhances collaboration between employees and managers, using mobile tools to create best-fit schedules that balance workloads and fill open shifts: employees can set their personal preferences for where they’d like to work and what they’d like to do using an intuitive user interface; while employers can apply automated optimisation algorithms, accommodating factors like employee skills and overtime risk to align labour to demand.

UKG

Our Services

Kronos Overview Video

Balance employee needs with business goals

At Kronos, we’re showing businesses how to release the potential of their people – and keep hold of them.

Kronos Customer Success

Your partner in customer success

Offering you the training and strategic resources you need to achieve your workforce goals.

Kronos Services

Discover Kronos Services

When you invest in us, you gain more than just world-class solutions – you gain a strategic partner. Discover our Customer First commitment.

Kronos Paragon

Best-in-class deployment

The traditional implementation of workforce management solutions can take months. Kronos Paragon cuts time to value and accelerates your ROI.

At UKG™, our purpose is people. Formed by two leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software and Kronos®. Our love for all things HR and workforce management is matched only by our people-centered culture. Together, we’re committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers, and industry. Visit www.ukg.com

UKG: Our purpose is people.

Josh Thompson

Enterprise Account Executive
UKG
Tel: 07966 308572
[email protected]

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